OpenText Workflow, powered by OpenText, provides easy, flexible, and integrated business process workflow for organizations while improving productivity, accountability, compliancy, and structure. OpenText Workflow leverages Microsoft and Captaris products to deliver individual work tasks to Microsoft Outlook, CMS, SharePoint, or even a web portal. OpenText Workflow provides organizations with the most usable, flexible and integrated business process workflow solution on the market today.

OpenText Workflow, can streamline and automate business process at a price point that delivers immediate business value. OpenText Workflow business process workflow software brings new levels of productivity to any repeatable business activity from simple workgroup tasks up to enterprise wide processes.

Organizations benefit from the enhanced task accountability provided by OpenText Workflow software. Tasks are automatically assigned and delivered to individual or group task lists. Email notifications are automatically distributed to inform users that they have work to be performed. The tasks remain in the task lists until they are completed – they cannot be lost, ignored, or deleted. Tasks can also be assigned with escalation rules that re-assign the task to a manager or overflow team if it is not completed in a timely manner. Business Activity Monitoring provides managers with insights into ongoing activities.

Process automation provides efficiency gains not only by adding accountability and control to human and system activities but also by also managing access to data. Often individuals in one department are not able to access key information from a different department or application. OpenText Workflow can often provide that data access. Workflow can be designed to accesses the information on behalf of the user and then presents it within a specific task. Access to the data is controlled and tracked within the process. The workflow controls access to the data while streamlining and accelerating activities.

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